BIOPHILIA Terms of Service

Last updated: October 28, 2026

1. Overview and Acceptance

This website is operated by BIOPHILIA. Throughout these Terms of Service, “BIOPHILIA,” “we,” “us,” and “our” refer to BIOPHILIA.

These Terms of Service (“Terms”) govern your access to and use of biophilianutrition.com, including all information, content, products, features, and services made available through the website (collectively, the “Services”).

By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms and the policies expressly incorporated into them, including our Privacy Policy, Return and Refund Policy, and Shipping Policy. If you do not agree to these Terms, you must not use the Services.

2. Eligibility and Permitted Use

You may access and use the Services only in compliance with these Terms and applicable law.

The website is intended for a general audience and is not directed to children under 13. We do not knowingly seek to collect personal information directly from children under 13, as further described in our Privacy Policy.

You may not use the Services for any unlawful or unauthorized purpose.

3. Products and Product Information

BIOPHILIA offers premium wellness products. We make reasonable efforts to ensure that product descriptions, ingredients, images, pricing, availability, and other information displayed on our website are accurate and current.

Product images are for illustrative purposes. Colors, packaging appearance, and other visual details may vary slightly depending on your device or display.

BIOPHILIA reserves the right to limit purchase quantities, modify or discontinue products, and restrict product availability at any time, subject to applicable law.

4. Health, Wellness, and Medical Information

The health, nutrition, wellness, and educational information provided on the BIOPHILIA website is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

BIOPHILIA products are not intended to replace professional medical care. Customers should follow product labeling and usage instructions and consult a qualified healthcare professional when appropriate, particularly if they have existing medical conditions, take medications, or are pregnant or nursing.

Individual responses to our nutrition and wellness products may vary.

5. Accuracy and Updates to Website Information

BIOPHILIA makes reasonable efforts to maintain accurate and current information throughout the website. However, information may occasionally contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, or modify website content at any time without prior notice.

Information published on our website may be updated periodically, and BIOPHILIA is not obligated to update every item of informational or editorial content.

6. Prices, Availability, and Changes to the Services

BIOPHILIA reserves the right to change product prices, availability, and offerings at any time without prior notice.

We may modify, suspend, or discontinue products, services, or website features at our discretion.

We also reserve the right to limit product quantities or availability by customer, geographic location, or other applicable criteria.

7. Orders, Acceptance, Refusal of Service, and Cancellations

By placing an order with BIOPHILIA, you agree to provide accurate and complete purchasing information.

BIOPHILIA reserves the right to accept, decline, limit, or cancel orders at our discretion, including in cases of suspected fraud, inventory limitations, pricing errors, inaccurate customer information, unauthorized resale, or violations of these Terms.

An automated order confirmation acknowledges receipt of your order but does not guarantee acceptance or fulfillment.

We may limit quantities purchased per customer, household, account, payment method, or shipping address.

If BIOPHILIA cancels an order after payment has been collected, we will issue a refund for the canceled items.

Orders may enter processing shortly after submission. Once an order has been placed, changes or cancellations cannot be guaranteed. All purchases are subject to our Return and Refund Policy.

8. Billing, Shipping, and Account Information

You agree to provide accurate, complete, and current billing, shipping, contact, and account information when placing an order or using our Services.

You are responsible for reviewing your order details before completing a purchase. BIOPHILIA is not responsible for errors resulting from inaccurate or incomplete information provided by the customer, except where otherwise required by law.

If you maintain a customer account, you are responsible for maintaining the confidentiality of your login credentials and notifying BIOPHILIA promptly of any suspected unauthorized access.

If you discover an error in your order information, please contact us at info@biophilianutrition.com as soon as possible. Changes cannot be guaranteed once an order has entered processing or shipment.

9. Final Sales, Claims, Refunds, and Replacements

Due to the nature of our ingestible nutrition and wellness products, all sales are final. BIOPHILIA does not accept returns or exchanges for change of mind, personal preference, or incorrectly ordered products.

Claims involving damaged, defective, incorrect, or missing products, as well as qualifying shipping or fulfillment issues, will be reviewed in accordance with our Return and Refund Policy.

BIOPHILIA reserves the right to request supporting documentation and determine the appropriate resolution for qualifying claims, subject to applicable law.

10. Shipping and Delivery

All orders are processed and shipped in accordance with our Shipping Policy, which outlines processing times, shipping methods, delivery estimates, and applicable shipping conditions.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Once carrier tracking confirms delivery to the shipping address provided at checkout, the order will generally be considered delivered. BIOPHILIA is not responsible for packages lost, stolen, or misplaced after confirmed delivery, except as required by applicable law.

Claims involving lost shipments, transit damage, or delivery issues will be handled in accordance with our Shipping Policy and Return and Refund Policy.

11. Website Availability and Product Quality

BIOPHILIA does not guarantee that our website or Services will always be uninterrupted, secure, error-free, or available at all times.

We reserve the right to modify, suspend, or temporarily discontinue access to the website or any of its features for maintenance, security, technical, or operational reasons.

Individual preferences and experiences with nutrition and wellness products vary. BIOPHILIA does not guarantee that every product will meet every customer's personal expectations or preferences.

12. Third-Party Services and Links

Our website may contain links to third-party websites, products, or services that are not owned or controlled by BIOPHILIA.

BIOPHILIA is not responsible for the content, accuracy, availability, security, privacy practices, or policies of independent third-party websites or services.

Your interactions with third-party websites and services are subject to their respective terms and policies. BIOPHILIA is not liable for losses or damages arising from your use of independent third-party websites or services, to the extent permitted by applicable law.

13. Intellectual Property

All content on the BIOPHILIA website, including text, product descriptions, photographs, graphics, logos, trademarks, branding, videos, designs, and other materials, is owned by or licensed to BIOPHILIA and protected by applicable intellectual property laws.

BIOPHILIA grants visitors a limited, non-exclusive, non-transferable, revocable license to access and use the website for personal, lawful purposes.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit any BIOPHILIA content without our prior written permission, except as permitted by applicable law.

Unauthorized use of BIOPHILIA’s intellectual property is strictly prohibited.

14. Comments, Reviews, and Submissions

If you submit reviews, comments, testimonials, photographs, or other content to BIOPHILIA for public or promotional use, you grant BIOPHILIA a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute that content for business and promotional purposes.

You represent that you own or have the necessary rights to any content you submit and that your submissions do not violate applicable laws or the rights of third parties.

You may not submit content that is unlawful, defamatory, misleading, abusive, infringing, or otherwise inappropriate.

BIOPHILIA reserves the right to review, moderate, or remove submitted content at its discretion.

15. Privacy

Your use of the BIOPHILIA website and Services is subject to our Privacy Policy, which describes how we collect, use, disclose, and protect personal information.

By using our Services, you acknowledge that you have been provided access to our Privacy Policy.

16. Prohibited Uses

You may not use the BIOPHILIA website or Services to:

• Engage in unlawful, fraudulent, deceptive, or unauthorized activities.
• Violate the intellectual property, privacy, or other legal rights of BIOPHILIA or third parties.
• Harass, threaten, abuse, defame, or discriminate against others.
• Submit false, misleading, or fraudulent information.
• Upload, transmit, or distribute viruses, malware, or other harmful code.
• Interfere with, disrupt, or compromise the security or functionality of our website.
• Collect or misuse personal information without authorization.
• Send spam, phishing messages, or other unauthorized communications.
• Copy, scrape, reproduce, or commercially exploit website content or data without authorization.
• Impersonate another person or misrepresent your identity.
• Assist others in engaging in prohibited activities.

BIOPHILIA reserves the right to restrict or terminate access to the Services for violations of these Terms or conduct that threatens the security, integrity, or operation of our website.

17. Limitation of Liability

To the fullest extent permitted by applicable law, BIOPHILIA and its owners, officers, employees, agents, and affiliates shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the use of our website, Services, or products, including lost profits, lost revenue, or loss of data.

BIOPHILIA shall not be liable for losses resulting from website interruptions, technical failures, unauthorized third-party activities, or circumstances beyond our reasonable control.

To the fullest extent permitted by applicable law, BIOPHILIA’s total aggregate liability arising from or relating to any product purchase shall not exceed the amount paid for the product or order giving rise to the claim.

BIOPHILIA shall not be responsible for losses arising from improper product use, failure to follow provided instructions, or unauthorized product modifications, except to the extent attributable to BIOPHILIA under applicable law.

18. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless BIOPHILIA and its owners, officers, directors, employees, agents, and affiliates from and against third-party claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from:

• Your material breach of these Terms.
• Your unlawful conduct or misuse of the Services.
• Your infringement or violation of another party’s intellectual property, privacy, or other legal rights.
• Content or materials you submit through the Services that violate applicable law or third-party rights.
• Your intentional interference with the security or operation of the website.

This obligation applies only to the extent the claim arises from your conduct and not from BIOPHILIA’s own wrongful acts or omissions.

19. Suspension and Termination

BIOPHILIA reserves the right to suspend, restrict, or terminate access to our website, customer accounts, or Services at our discretion, including for violations of these Terms, suspected fraud, unlawful activity, misuse of the Services, or security concerns.

We may take these actions without prior notice when reasonably necessary to protect BIOPHILIA, our customers, or the integrity of our Services.

Termination of access does not affect rights or obligations arising before termination. Any provisions of these Terms that by their nature are intended to survive termination, including intellectual property, limitation of liability, indemnification, and dispute resolution provisions, shall remain in effect.

20. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law or severed as necessary. The remaining provisions shall remain valid and enforceable.

21. Entire Agreement and Incorporated Policies

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any additional terms expressly applicable to specific products or services, constitute the entire agreement between you and BIOPHILIA regarding your use of the Services.

If any provision of these Terms conflicts with a more specific provision of an incorporated policy, the more specific provision shall govern the subject matter of that policy.

BIOPHILIA’s failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.

22. Governing Law and Dispute Resolution

These Terms and any disputes arising from or relating to the BIOPHILIA website, Services, products, or purchases shall be governed by the laws of the State of California, without regard to conflict-of-laws principles, except where applicable law requires otherwise.

Binding Arbitration. Except for claims eligible for small claims court or otherwise exempt from arbitration under applicable law, you and BIOPHILIA agree that disputes shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

Informal Dispute Resolution. Before initiating arbitration, either party must provide written notice describing the dispute and the requested resolution. The parties agree to attempt to resolve the matter informally for 30 days following receipt of the notice.

Class Action Waiver. To the fullest extent permitted by applicable law, you and BIOPHILIA agree to bring claims solely in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. This provision does not waive any right to seek public injunctive relief that cannot lawfully be waived.

Waiver of Jury Trial. By agreeing to binding arbitration, you and BIOPHILIA waive the right to have disputes subject to this arbitration agreement decided by a judge or jury in court.

Arbitration Procedures and Costs. Arbitration shall be conducted according to the applicable AAA Consumer Arbitration Rules, including provisions concerning hearing procedures, arbitration costs, and fees. The arbitrator may award relief available under applicable law.

Court Jurisdiction and Venue. For disputes that are not subject to arbitration, the parties consent to the jurisdiction of the appropriate state or federal courts located in Los Angeles County, California, to the extent permitted by applicable law.

Severability. If any portion of this dispute-resolution provision is determined to be unenforceable, the remaining provisions shall remain effective to the extent legally permissible. Any claim or remedy that cannot lawfully be subjected to arbitration may proceed in an appropriate court.

23. Changes to These Terms

BIOPHILIA reserves the right to update, modify, or replace these Terms of Service at any time by posting the revised version on our website.

Changes will become effective upon posting unless otherwise specified. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

We encourage customers to review these Terms periodically for updates.

24. Contact Information

For questions regarding these Terms of Service, please contact:

BIOPHILIA

Email: info@biophilianutrition.com